Question 1

Do you have a local company office?

Accepted Answer

Yes, our home office is located in Cocoa, Florida. Our team is based in the local area.

Question 2

Are you licensed and insured?

Accepted Answer

Absolutely! SSI Roofing and General Contracting are fully licensed and insured. We carry both Liability and Workers' Compensation Insurance. We can provide copies of our certificates upon request.

Question 3

Do you provide any warranties with your services?

Accepted Answer

Yes, we provide a 5-year workmanship warranty on all our work, along with a Limited Lifetime Manufacturer’s Warranty. Upgrade options are also available upon request.

Question 4

Do you provide homeowner references?

Accepted Answer

Of course! We’re happy to share references upon request.

Question 5

Do you provide written estimates?

Accepted Answer

Yes, our estimates include a detailed breakdown of the materials and their costs, ensuring complete transparency about the total project expenses. We will include the tentative dates of installation with the estimate. For insurance claims, we’ll first review your adjuster’s estimate and work with your insurance company if any items are missing before we start the project.

Question 6

Why should I choose SSI Roofing and General Contracting over other contractors?

Accepted Answer

Our company is built on four core values: Punctuality, Integrity, Work Ethic, and Positivity. We pride ourselves on doing what’s right—because it’s the right thing to do.

Stephen Smith Inc. Roofing and General Contracting

Frequently Asked Questions